Internet connection scams

The public are alerted to a scam

Gosford Erina Business Chamber has issued a warning regarding a renewed scam relating to internet and landline connections which is targeting businesses and residences on the Central Coast.

The call, from a pre-recorded computer states: “This is X from the national broadband network, we have been trying to get in touch with you. However, we are going to disconnect your landline and internet connection within 24 hours as the NBN is now available within your locality. For uninterrupted services please press 1 to get yourself connected to a technician”.

NBN Co has said it does not make automated calls to advise of disconnections to a service and that it does not sell phone or internet services directly to the public.

It is important to verify who you are speaking to.

Never share personal information or financial details if you are unsure of the identity of the person you are speaking with.

End the conversation and contact your telephone service provider.

Where you receive repeated unwelcomed calls from the same number, your telephone service provider may be able to help you.

Report all unwelcomed calls to your service provider noting the time, date, duration and content of the calls.

The chamber said this is a known and reported scam listed on the website of the Telecommunication Industry Ombudsman.

For further details visit

Media release, Feb 18
Gosford Erina Business Chamber