Central Coast Council tops NSW complaints list
Central Coast Council has been named the most complained about council in NSW for the fifth year in a row. The NSW Ombudsman’s annual report for the 2022-23 financial year…
complaints
Spike in complaints about illegal bike trails
Council has received an increase in the number of reports from the community about unauthorised mountain bike and BMX tracks and structures across the Central Coast. There are concerns the…
Council compliments grow but complaints grow too
Central Coast Council received almost the same number of compliments as complaints in the first three months of this year – from January 1 to March 31 – quarter three…
Internal ombudsman’s charter adopted by Council
An internal ombudsman’s charter was adopted by Councillors at Council’s May 11 meeting and it will now be made publicly available on the council website. This means that if people…
Council establishes “independent ear” for complaints
If people make a complaint to Central Coast Council the internal ombudsman will inform them of the progress of the complaint on a monthly basis at least and, if there…