Central Coast Leagues Club is significantly ahead of the curve regarding responsible gaming as it rings in its 12 month anniversary with OK2PLAY? – a gaming technology which ticks all the boxes to create a safe environment.
Completely player driven, OK2PLAY? asks patrons if they are OK throughout their venue experience, and links players who feel uncertain with senior management staff at the press of a button.
Central Coast Leagues Club CEO Ed Camilleri said the initiative had garnered an overwhelmingly positive response from members and guests since it was introduced in October 2022.
“The simple act of asking ‘are you ok?’ has proven to be a powerful catalyst, prompting patrons to engage in self-reflection about their mental wellbeing, reminding them that they are not alone in their struggles,” he said.
“OK2PLAY? has significantly enhanced communication between our valued patrons and the dedicated staff of the club.
“Through this initiative, we’ve created a welcoming environment where individuals feel comfortable sharing their concerns, ideas and experiences related to gaming and overall wellbeing.
“This open channel of communication enables us to better understand and cater to the individual needs of our community.
“Having a player protection tool like OK2PLAY? has made the staff more aware about patron wellbeing and what it means to provide a responsible gaming environment.
“Our staff are proud to say they work at a venue that is concerned about its patrons.
“The communication around and transparency of the system helps to mitigate the potential negative viewpoints of working in the industry.”
As one of the first clubs in Australia to implement the OK2PLAY? technology, Central Coast Leagues Club has demonstrated patrons are the priority.
“As we enjoy the excitement of gaming, let’s also remember to play responsibly, take breaks and seek support when needed,” Camillei said.
Source:
Roundbox Media