ePlanning is a big win for homeowners

The state government's new eplanning portal is mandatory.

Gone are the days of filling out paper development applications as Central Coast Council has taken the process online.

Since June 16, any applications related to developments now go through a different process following the launch of the NSW Planning Portal.

Council’s Director, Environment and Planning, Scott Cox, said the portal provided the community with consistency in processes across NSW and was essentially a one stop shop to make the process easier.

“The portal provides community and industry members with an online process that supports effective planning and decision making under the Environmental Planning and Assessment Act 1979,” he said.

“Once registered, users can view, manage, track and progress applications online via their user dashboard.

“They will also be able to submit documents and be notified when decisions have been made.”

Development related applications and post consent certificates which now need to be submitted online through the planning portal include: development applications; Section 4.55 modification applications; complying development certificates; construction certificates; occupation certificates; subdivision certificates; and, appointment of council as a private certifier.

Mayor Lisa Matthews said that the online portal reinforced Council’s commitment towards more efficient customer experiences and streamlining processes.

“Council is just one of many local government areas that have adopted the move to the State Government’s NSW Planning Portal,” Mayor Matthews said.

“As we shift to a digital age, the new portal provides a greater level of transparency, allows easier access to information and the lodging of these important processes to benefit our community.

“This new portal will offer our customers with the convenience and the tools required to meet their development needs more effectively.”

Minister for Customer Service, Victor Dominello, said ePlanning is a big win for homeowners and will transform the planning system.

“This initiative puts the customer at the centre of the DA process by eliminating paperwork, allowing applications to be submitted anywhere in real time, avoiding delays and boosting transparency,” Minister Dominello said.

Source:
Media release, Jun 16
Central Coast Council