JAX goes from strength to strength

The team at the Charmhaven store

The opening of its Charmhaven store in July last year has helped JAX Tyres & Auto buck the trend during a difficult year for the industry.

Along with Charmhaven, the company also opened stores at Craigieburn, Delahey, Merrylands and Queanbeyan, with a Bathurst store now in the pipeline, as it provides a boost for local economies, creates jobs and supports community confidence.

As a community-centric business, JAX’s contribution goes significantly beyond the tyre and car maintenance service it provides to customers, serving as a source of gainful employment across all types of roles, with new hires across 2023’s five new store openings including mechanics, tyre technicians, wheel aligners, and more.

JAX’s ability to attract and retain staff is something the company is particularly proud of.

“In a notoriously tight labour market, JAX has been able to bolster our team nationwide by embracing a diversity of skills that new recruits have been able bring to the company,” Executive Manager, People & Culture, Sharlyn Cavinta said.

“Ambitious, adaptable new recruits have been supported by internal promotions, apprenticeship and trainee enrolments, giving more people than ever the chance to step up and show us what they can do.”

JAX Charmhaven co-franchisees Danni and Glenn Hain

JAX franchisee and owner of JAX Tyres & Auto Charmhaven, Glenn Hain, said the right staff was key to success.

“For me, the key is creating the right working environment, so that for all our staff, it’s not just about getting the job done, it’s about wanting to help each other out and do what’s right for the customer,” he said.

“Everyone on my team works with me, not for me, which is so important when it comes to keeping morale high and making sure that the talented people who come on board with us, always feel like they’re part of the JAX family.”