Gosford’s National Australia Bank (NAB) branch is set to close its doors on August 31, the latest in a long list of bank closures on the region in recent years.
NAB Retail Customer Executive Jamie Apostolovski said over the past few years, fewer customers have been coming into branches to do their banking.
“Almost 60 per cent of our Gosford customers have only visited the branch once in the past 12 months, and more than 80 per cent are already using other branches including our recently refurbished Erina branch,” he said.
“The Gosford team will be helping customers who need additional support with digital banking and also introducing them to the Bank@Post service around the corner on Erina St.
“It’s important to us that there will be no job losses as part of this change – our branch team will be provided new opportunities across NAB including additional support in the Erina branch.”
A NAB spokesperson said its renewed Bank@Post partnership with Australia Post provided the community with a face-to-face alternative at 3,500 Australia Post outlets across the country.
Customers can conduct a range of banking services including cash deposits up to $9,999 per day, cheque deposits up to $999,999.99 per day and withdrawals up to $2,000 per day, as well as change/coin floats for business customers fee-free.
Under a 10-year agreement, both personal and business customers are able to access this service.
For business, small business and agribusiness customers, there will be no change to the relationship that they have with their existing bankers.
Customers in Gosford and surrounds will continue to be serviced by their agribusiness, business or small business banker, as they are today.
A bank spokesperson said more and more customers were choosing to do their banking online, over the phone or by video conference.
Full banking services will still be available at the recently refurbished Erina branch in Fountain Plaza, with a range of services also available at gosford Post Office in Erina St.
Terry Collins
Will we still have access to NAB ATM in Gosford, the 2 ATMs at the bank can be quite busy at times I would bet that they would have had a greater number visiting the bank for ATM access than going inside.
point of fact the last time I went inside was when the line for the ATM was more than 4 people for each one, but once inside was told that I should have used the ATM the staff was positively discouraging from using the branch
ps I know you can use other bank’s ATMs but it is not always clear if extra charges will be applied to use the other bank’s machine some do and some don’t some notify you others do not