I write in reference to the letter in Forum CCN392.
I am a disabled 80 year old living in Wyoming.
My local Coles has also shut its express aisle.
There are four checkouts, one of which is blocked by a trolley and one (the disabled one) is usually unmanned.
So, the queues for the other two are long.
There seems to be only a few members of staff in the whole store.
What happened to the other members of staff?
Have they been sacked?
I now only shop once a fortnight with my carer/shopper, who will only go through a checkout, like me, and also refuses on principle, to go through the unmanned checkouts.
Life is not easier for the customers, it is very frustrating.
Email, May 26
Fiona Nicholas, Wyoming
Yes the elderly need to get on with how our lives are now and I know its hard for them as they are scared or just dont want to do it. But this is life now and its not going back to how it was back in the old days