Central Coast based financial institution, Greater Bank, has taken out the Best Customer Service Award at the 2020 DBM Australian Financial Awards held in Sydney on March 4.
The annual event recognises the best of the Australian financial sector by collecting feedback from more than 80,000 consumers and business owners, based on their experiences with their financial institutions.
It is the second consecutive year that Greater Bank has been recognised at the awards, having taken out the Most Recommended Customer-owned Bank award at the 2019 event.
Greater Bank Chief Executive Officer, Scott Morgan, said the award was recognition of the institution’s “ongoing dedication to customers and the communities within which we operate”.
“Our customers are our greatest advocates and we are dedicated to meeting their ever evolving needs and expectations,” he said.
“This is why we continue to invest in our business to ensure that we are providing the best customer service as well as competitively priced, quality products.”
In 2019, Greater Bank was also recognised as Money Magazine’s 2019 Home Lender of the Year and won nine categories including the prestigious Home Lender Bank of the Year Award at the 2019 Mozo Experts Choice Awards for Home Loans.
Greater Bank has been servicing customers on the Central Coast since 1968 and now has branches at Erina, Gosford, Lake Haven, The Entrance, Toukley, Tuggerah and Woy Woy.
Source:
Media release, Mar 5
Greater Bank