Central Coast Council is continuing to seek feedback from residents and businesses about its water and sewer services, with business owners invited to give their feedback at a workshop on July 9.
All customers can share their feedback on water and sewer customer values, desired service outcomes, and Council’s water and sewer pricing proposal.
This feedback will help to shape and inform Council’s IPART submission to the Independent Pricing and Regulatory Tribunal in 2025, and subsequently the outcome of the 2026-2031 pricing determination.
Director for Water and Sewer Jamie Loader said community engagement activities were an important part of Councils Water and Sewer Community Engagement and Education Strategy and 2022-2026 Water and Sewer Delivery Plan.
“This work ensures that our customers are at the centre of water and sewer planning, reporting and the upcoming pricing submission,” he said.
“In this engagement phase, we have already held our first deliberative forum at Gosford.
“We have launched an online survey and started our series of 12 pop-up engagement stalls across the Coast.
“The pop-up stalls are a great opportunity for the community to speak directly with our staff and share feedback about their water and sewer services.”
Central Coast business owners can register to give feedback about their water and sewer values and requirements through participation in a workshop on July 9.
Council’s top 100 water users are also invited to participate.
Creatives and young people can express their views about Council’s water and sewer services through the A Very Short Film short video competition.
Central Coast Council Administrator Rik Hart said Council was committed to providing a customer-focused, sustainable water future for the region.
“Community participation is a key part of keeping customers at the centre of Council’s water and sewer service provision,” he said.
“The various platforms in this engagement phase provide fantastic opportunities for customers and community members to be active participants and provide valuable feedback about their water and sewer services.”
Register for the July 9 workshop and find out more about giving feedback by searching ‘water and sewer’ at yourvoiceourcoast.com