Busways will start operating under a new Transport for NSW bus contract for the Wyong and Gosford regions on Sunday, July 28, but passengers are unlikely to notice anything different.
The company said customers could rest assured that it would be business as usual from day one, with smooth continuation of services delivering the new improved timetable introduced on July 8.
Since the new contract was announced Busways, in collaboration with Transport for NSW, has executed a transition project to ensure uninterrupted service quality.
Under the new contract, the experienced Busways team will continue to operate more than 160 buses from the Gosford and Wyong bus depots, as a major employer of 260 people on the Central Coast.
Managing Director Byron Rowe said retention of years of local experience and jobs for Busways’ Central Coast team was a great win for coastal commuters.
“Busways has a proven track record in delivering high standards of customer experience, safety and service innovation to the Central Coast community for over 30 years,” he said.
“We are proudly Australian owned, and our commitment is to deliver reliable bus passenger services to the Central Coast community for the next seven years.
“We will focus on investing in the region, improving customer experience, introducing efficiencies, adopting new technologies and appropriately growing services alongside population growth.”
He said Busways looked forward to a continued positive collaboration with the NSW Government to provide customer value and innovate public transport accessibility.
Busways was awarded the Outer Metropolitan Bus Services Contract 6 (OMBSC6) by the NSW Government, having demonstrated its capabilities delivering high-quality bus services on more than 53.7 million passenger journeys a year across Australia.
Through its contracts in NSW and SA, Busways has more than 1,350 buses and a 2,800 strong workforce.
Busways has been operating bus services in NSW for 80 years and on the Central Coast since 1990 with proven capabilities to efficiently deliver high levels of reliability, customer experience, safety and service innovation, Rowe said.
It is a proud sponsor of the 5 Lands Walk.
On the Central Coast it runs 43 bus routes and 401 dedicated school services, clocking up 7.26 million trip kilometres each year with 4.5 million annual customers.