Travellers and commuters to and from Woy Woy station risk being penalised after the station’s opal card readers went down late on Tuesday night, January 30, due to a power outage.
Station staff were advising travellers on Wednesday to ring the Opal administration number 13 67 25 to register that they used Woy Woy station, or risk being overcharged for not tapping on or off the system while travelling.
Station staff have said that travellers on the Gold Opal Card do not need to register their travels as they are on a capped fee structure.
As of midday Wednesday, January 31, it was still unclear when the opal card readers would return online.
The cause of the electrical fault is being investigated
transport officers/police transport command should be uo to date with opal reader outages to avoid these warning/fines to commuters. unfortunately they are not, with no training in common sense or empathy