Bulk kerbside collections have been put on hold for six weeks by Central Coast Council and its waste collections contractor Cleanaway due to significant staff shortages caused by COVID-19.
The online bulk waste booking system has been temporarily disabled from April 14.
While existing bulk kerbside bookings will be collected, residents will be unable to book a collection until the backlog is addressed and staffing levels increase.
Regular red, yellow and green wheelie-bin collections will continue as usual.
Council Director of Infrastructure Services, Boris Bolgoff, said the pause was unavoidable with a large portion of Cleanaway’s workforce unable to work due to COVID-19.
“Council is conscious of the recent weather issues and will ensure that resources will be available for any storm-related clean-up requirements should the need arise,” he said.
“Council’s number one priority is the health and safety of the community and its staff.
“We recognise the inconvenience this could cause and are asking for cooperation and patience during this approximate six-week pause period.”
Residents are asked not to place waste at the front of properties for collection until the service reopens for bookings.
Items on kerbsides without an existing booking or items illegally dumped will not be collected during this period unless they pose a public health risk.
Council’s waste management facilities remain open, with standard waste disposal fees applying.
Council will advise the community of any changes, including the resumption of service, as necessary.
For more information, call 1300 463 954 or visit the “bulk waste kerbside collection” page on Council’s website: centralcoast.nsw.gov.au.
Source: Media release, Apr 14, 2022, Central Coast Council
Cleanaway’s online booking system has always been “disabled”.