Beware when selecting an aged care provider

[Forum] Firstly, thank you for such a wonderful informative paper.

A warning to all who are going into the aged care system, my husband and I are both on packages with aged care and we made a serious error in choosing a provider.

It is a wonderful government organisation, the staff in all departments are so helpful and polite.

However, some providers are not so.

There must a couple of honest ones out there but, unfortunately, there are far too many dishonest providers.

They are running a very profitable business, preying on the elderly.

Please beware and ask questions, not that that will always get the truth.

These salespeople are trained to lie to get the business and, of course, their commission.

Good luck to all who venture into dealing with an aged care provider.

Email, Jun 19
Frances Fletcher, Gwandalan