Busways is expanding support for the internationally recognised Hidden Disabilities Sunflower program to its Central Coast services, including those in Gosford, Kincumber and Wyong following training for drivers.
The Sunflower program gives people with a non-visible disability like autism, chronic pain, dementia, anxiety or hearing impairments a distinctive green and yellow sunflower-themed lanyard to discreetly signal that they may need additional support on buses from Busways staff, without disclosing their conditions.
More than 85 per cent of Busways NSW Central Coast drivers are trained to recognise the Sunflower lanyard and provide appropriate support, such as helping passengers in boarding and disembarking or navigating stressful situations, and more drivers will complete the training over the coming months.
“By joining the Sunflower program and training our drivers, we are making our buses more accessible and inclusive for all,” Head of Service Delivery for NSW Central Coast and Rural and Regional areas Steve Hawkins said.
“We aim to create a space where everyone can feel respected and understood, allowing those with hidden challenges to travel with ease and dignity.
“This initiative reinforces Busways’ commitment to accessibility and providing a supportive environment to all passengers.
“Our goal is to make a positive difference in their daily lives and help everyone to feel welcome on board.”
Anyone with a hidden disability can buy a Sunflower lanyard from the Hidden Disabilities Sunflower website.
Free Sunflower lanyards can be also obtained from Transport for NSW by emailing sunflower@transport.nsw.gov.au or by picking one up at any of 35 selected train stations.
For more information, visit https://transportnsw.info/news/2023/extra-support-for-hidden-disabilities
The Sunflower is solely distributed in Australia by Bayley House, a not-for-profit organisation.
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