NBN so poor telephone connections are lost

Letters to the editor

Thinking we would soon have no choice, we recently signed up and moved from our ADSL phone-internet service to NBN.

The result for us is an internet service so poor we actually lose our telephone connection quite regularly. Downloading web pages is extremely slow and even emails take their time. We have a lift in our house for a handicapped person and the telephone service had to be replaced at some cost.

I understand there is a significant proportion of Peninsula residents who do not know the telephone service is coming to an end and are clueless about NBN. Information about the conversion to NBN would be a very useful aid to local residents.

Email, 19 Apr 2017 John Taylor, Woy Woy

 

This letter appeared first in the Peninsula News

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