Coles feels the need for speed with online grocery orders

The Click and Collect service will be available at Coles Umina Beach

Shoppers at Coles, Umina Beach, will be among the first residents in Australia to have access to a new 90-minute Click&Collect Rapid service, allowing them to place their grocery order online and collect it just 90 minutes later for a flat $5 fee.

Customers will also be able to order from an extended range of goods for home delivery.

Manager of the nominated stores, David Murray, said Click&Collect Rapid was a convenient solution for local shoppers who don’t have time to complete a full shop instore.

“We’re seeing demand increase for convenient shopping solutions, so we’ve rolled out easy collection windows from 2.30pm-5pm every day of the week,” Murray said.

Available collection windows are visible on Coles Online from 1pm.

Coles Online Head of Network Development and Customer Delivery, James Geddes, said feedback from customers during a Click&Collect Rapid trial last year was very positive.

Coles Click&Collect Rapid is being progressively rolled out to more than 400 Coles supermarkets across Australia and is currently available on orders over $30 with a maximum of 40 items.

Media release, Feb 19