Trusted Home Care is putting a call out for more qualified staff as it starts to take on more complex clients.
From humble beginnings, the in-home aged and disability care service has grown significantly since starting out in founder Karen Barrett’s garage in 2020.
Since the beginning of 2021, Trusted Home Care has seen a client growth of 52 per cent and now reaches almost 100 clients.
The business currently has 10 in-office staff and 55 support workers, a staff increase of 35 per cent since October, 2020.
However, Barrett said the business has now reached the stage where it needsed more workers.
“We have come a long way in a very short time; it is kind of surreal,” Barrett said.
“We are finding we are getting some more complex clients on board who need 24/7 care and a higher level of skill.
“This means we are after support workers who have a minimum Certificate 3 to help with those type of clients.
“For people applying, there is training involved, lots of support, a bit more of a team environment, regular hours on the Coast, a little bit more consistency for people.”
Co-owner, Michael Gibson, said families prefer their loved ones to be cared for in their own homes rather than in aged-care facilities or other disability services.
“The Royal Commission into Aged care has shined a light on some of the pitfalls of the industry,” Gibson said.
“Our service provides personable quality in-home care, which has led to us growing at such a rapid rate.”
Barrett said most of the staff employed at Trusted Home Care have been engaged through word and mouth.
“Building this business has been a 24/7 job, but I think we feel as though we are going well and that we are making a difference in the lives of a lot of our clients,” Barrett said.
“We are also looking for people who may be interested in domestic assistance on the Coast for our elderly population who might require this.
“Not as much in-depth, but our books are filling with a lot of those clients.”
Contact Trusted Home Care via the website www.trustedhomecare.com.au.
Jacinta Counihan