Coast Community Connections’ services now more important than ever

Coast Community Connections’ (CCCL) vital community service has not been halted by COVID-19, with the local not-for-profit keeping key services open to the public despite the viral epidemic.

CCCL offers a broad range of community services including a Vacation Care service located in Gosford.

Its free Youth, Alcohol and Other Drugs and Problem Gambling counselling services, currently offered via a telehealth platform, have become even more critical in the current environment, and CCCL have continued to operate those services in an abridged manner.

The group’s ageing and disability in-home direct care, as well as its home modifications and maintenance services, are also still available.

CEO Bruce Davis has spent several years building CCCL into a resilient organisation, but says it ultimately comes down to the quality of his team.

“Being an organisation that has operated for 45 years with a mantra of providing innovative support solutions, it was important for us to adapt our services in line with current social distancing measures so we could continue to provide important services to our community,” Davis said.

“I am impressed by how well our team has adjusted to these changes, and I’m proud that they are taking their role in this so seriously.

“Many are on the front line during this pandemic, so it’s very pleasing to see their strong commitment to our community.”

The consolidated Vacation Care service has proven to be successful during the first week of the April school holidays, with places still available, and will continue to operate during week two.

Located at their Gosford site, the facility includes a large outdoor area and three separate indoor areas to allow staff to manage small groups of children of varying age groups, as well as assist with social distancing.

Priority bookings are being offered to children whose parents are essential workers.

“We also now offer our counselling services via a telehealth platform,” Davis said.

“This means those who are seeking help can get in touch with one of our counsellors via phone, text, teleconference, messaging, skype, Zoom and Facetime.

“The Home Maintenance and Modifications team are also currently completing several major projects to the value of $350,000 under the NDIS and Commonwealth Home Support schemes,” Davis added.

“We are working hard to adapt to current restrictions and ensure residents in need in the local community are well supported with essential services and equipment such as grab rails, hand showers, so that they feel a greater sense of care and independence in these tough times.

Interview, Apr 16
Coast Communiy Connections CEO, Bruce Davis
Reporter: Ross Barry