The Woy Woy motor registry office is to be relocated to the Gosford one-stop-shop NSW Government service centre in Henry Parry Drive.
Service NSW said Gosford and surrounding areas have been reaping the benefits of the one-stop shop service centre which opened at Gosford’s former motor registry site in October 2013.
Since opening, 150,000 customers have enjoyed service, extended opening hours and record-low average waiting times of just four minutes and 40 seconds, according to Service NSW.
Customers have access to more than 800 NSW government transactions under the one roof including driver licences, vehicle registrations, Seniors Card applications, owner builder permits and housing payments.
Service NSW said that in line with its mission of increasing services and reducing duplication, it made sense for current motor registry operations at Woy Woy to be relocated to the Gosford Service NSW service centre.
“We’ve spent a long time looking at how to offer the best services across the Central Coast,” Service NSW director of operations, Mr Graham Tobin said.
“Given the significant overlap of customer catchment areas, it’s logical to concentrate face-to face customer activity at Gosford.
“Service NSW is an entirely new service, combining a host of government transactions from one convenient location.
“Sites have to be chosen carefully to cater for all customers.
“By providing our services from the nearby Gosford location we can guarantee the community of the Central Coast a higher standard of service and greater access to these government services.
“The Gosford site was also chosen for its large capacity and access to other services, allowing customers to combine a visit to the centre with shopping or other activities.
“Gosford is set to expand as a key Central Coast hub in coming years, which is why it’s important for us to provide benefits that benefit the whole community,” he said.
“The bad old days of going to different Government Departments and waiting forever to renew your licence or get a birth certificate are over,” Mr Tobin said.
“Through Service NSW you can do your government transactions in one go and on terms that suit you.”
15 May 2015
Matthew Watson, acting