Residential aged care providers required to publish prices

People looking for aged care services on the central coast will from now on have access to clear pricing and accommodation information online to help them make informed choices, according to Member for Robertson Ms Lucy Wicks.

Residential aged care providers are now required to publish the maximum accommodation prices they will charge from July 1, as well as payment options and a description of key features of each type of accommodation room on offer. “This is an important measure that will empower consumers and their families to make decisions about their future care,” said Ms Wicks. “It will enable consumers on the Coast to compare prices and facilities and choose the facility that best suits their needs.

“And it will enable providers to highlight the best features of their services and facilities, making the sector more transparent and competitive.” Assistant Minister for Social Services Senator the Hon Mitch Fifield said that accommodation prices and information would be published at, on providers’ own websites, and in all relevant documentation given to prospective residents.  “These changes are part of a broader package of changes to make the aged care system more efficient, more flexible, and easier to navigate,” said Ms Wicks.


Media release,
22 May 2014
Tim Sowden, office of
Lucy Wicks MP